Spotlight on Guide Vicki: Transitioning into a new career in a meaningful way
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Vicki worked in high tech for over 30 years. As a Silicon Valley resident, she built a career in the software industry, focusing on instructional design, technical support, and training. She also holds a Master’s in Resource Economics, with a background in forestry. Although her career in forestry was brief, it taught her a lot about herself, and she still loves being outdoors. Whether it’s swimming, hiking, biking, running, skiing, or kayaking, Vicki is happiest when she’s outside.
She first learned about GetSetUp through her friend, Deb, who is also a GetSetUp Guide. Both are part of an online community called Career Pivot, which supports those looking to shift their careers.
“Deb started working at GetSetUp a while before me. But I knew about her journey because I had actually helped as her practice buddy when she was just getting started. I saw how happy she was and that she was really enjoying the classes. She encouraged me to join, and it’s been a great experience for me so far!”
Several GetSetUp Guides, including Russ and Bernadette, have come from the Career Pivot community. Career Pivot is a space for people 55 and older who are exploring their next steps in life.
“It’s an online community of people in the second half of life looking for what’s going to be the next step in their lives. It’s a supportive community made up of professionals with diverse career backgrounds.”
The Career Pivot community introduced Vicki to diverse opportunities, including becoming a GetSetUp Guide. As a Guide, Vicki has had the chance to learn while teaching new courses, like Zoom for Beginners. She also stays up-to-date with new technology and applications, which she finds both challenging and enjoyable.
“GetSetUp has enabled me to transition right now with added freedom compared to past jobs. I’m able to use my tech skills and teach really useful skills. That means a lot to me. It’s a great transition being able to train people on skills in a much more meaningful way.”
Gratitude and Impact: The Rewards of Teaching
Vicki was looking for new work experiences during her career pivot, and she is glad to have found a role where she can help others while continuing to learn.
“I think the best thing about this job is our learners' gratitude. They are so grateful for the opportunity that GetSetUp has provided. They tell me all the time that they are grateful to me, the Guide, for providing them with more information and confidence. I wasn’t expecting that. It’s very humbling and nourishes my soul!”
Seeing the impact she has on learners is incredibly rewarding, whether it's helping them navigate Zoom or teaching them how to use collaborative features on Google. Even one small feature can significantly improve a learner's ability to connect. Since Vicki teaches many beginner classes, she can witness the transformation in her learners from start to finish.
“I see the impact as they are able to use technology to really connect to the world. I think that’s the best part of my job.”
Teaching with Kindness and Humor
Vicki describes her teaching style as “killing learners with kindness.” She believes that a little kindness goes a long way, and she always tries to create a welcoming, supportive environment for learning. She also adds humor to her classes, often making jokes about herself to lighten the mood. She believes that seeing people smile and laugh makes technology less intimidating.
Her favorite class to teach is Beginner Zoom because it’s highly interactive.
“Everyone is pushing buttons. We are all using Zoom at the same time with lots of giggles and laughs. For a number of folks, this is their first time on Zoom and maybe even GetSetUp. So I can set the tone for them and help them gain the confidence to feel comfortable and attend more Zoom calls or participate in more GetSetUp classes. I think this is where I can make the most impact too.”
Vicki enjoys being challenged by her learners, especially when they ask interesting questions.
“For me, what really ups the level of classes is when I have learners who ask interesting questions about the application I’m teaching or ask a question I don’t know. This pushes me to find out more about the topic.”
Vicki is always transparent if she doesn’t know the answer. She takes the question, researches it, and includes the answer in the after-class notes, ensuring that everyone, including herself, can learn.
