Medicare Advantage (MA) plans will serve 32.8 million beneficiaries in 2024, over half of all Medicare enrollees, and they face increasing pressure to improve quality while controlling costs.
AI-guided prompts and personalized search transform the member experience by answering common questions to uncover hidden benefits and drive measurable improvements in health outcomes.
AI-driven assistants like Helen bridge workforce gaps, offering 24/7 guidance on everything from nutrition enrollment to fraud prevention. Helen empowers seniors to live healthy, independent lives while easing the burden on government staff and budgets.
AI-driven outreach transforms member engagement in Medicare Advantage by delivering the right reminders at the right time to schedule screenings or refill medications. This improves adherence and boosts Star Ratings, while 24/7 virtual assistants ease member frustration and build trust.
As Medicare Advantage grows, older adults expect tailored support – not endless hold times. AI solutions like GetSetUp’s AI Assistant cut through complexity and improve Star Ratings, retention, and overall satisfaction.
GetSetUp’s dedicated AI Assistant and AI Search are proven solutions that help Medicare Advantage plans enhance member experience, preventive care uptake, and satisfaction scores to improve Star Ratings.
GetSetUp’s AI-powered reminders help Medicare Advantage (MA) plans boost Consumer Assessment of Healthcare Providers and Systems (CAHPS) scores by nudging members at the right time—during live wellness activities.
As demand for social services grows and budgets tighten, tools like AI Assistants can alleviate the pressure on frontline workers and call centers.
Intuitive AI interfaces for older adults are important and predefined, relevant conversation starters can significantly boost engagement and practical value.