Digital Literacy
May 17, 2022

Online communication platforms like Zoom and GetSetUp have positive health benefits for older adults

Online communication platforms like Zoom and GetSetUp have positive health benefits for older adults
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A study by the University of West London's Geller Institute of Ageing and Memory found that supplementing conventional social interactions with online socialization may help older adults as they age. The study evaluated the communication habits of 11,418 participants over the age of 50.

The COVID-19 pandemic shifted perceptions of technology use among older adults. What was once seen as something they were uninterested in or unable to do became a skill that many actively sought to learn. Communities like GetSetUp were specifically designed to help older adults learn to use technology in a safe and interactive environment with peers.

Bridging the Gap Between Offline and Online Interaction

“Although interpersonal contact in older age is traditionally offline (i.e., in-person and over-the-phone interactions that rely on real-time, audiovisual, or auditory-only exchanges, respectively), a growing number of older adults supplement these with online (i.e., technology-mediated) communication modes (Hunsaker & Hargittai, 2018; Lieberman & Schroeder, 2020). For example, e-mailing, which is an asynchronous, text-based, visual experience, is an online social contact method favored by many older adults. Indeed, important well-being benefits of online social support have been reported (White & Dorman, 2001). Moreover, learning to use, and engage with, online social technology may offer direct cognitive stimulation (Myhre et al., 2017),” according to the study.

Classes on GetSetUp help older adults learn technology skills while also providing much-needed socialization based on common areas of interest. In particular, classes on video platforms like Zoom have helped create connections and reduce feelings of isolation among older adults.

Improved Cognitive Health Through Online Interaction

The study “observed better episodic memory in older adults who combined offline and online modes for communicating with others in their social network,” particularly for those suffering from hearing loss.

The pandemic only accelerated this trend, as more and more older adults joined online communities like GetSetUp and leveraged tools like Zoom to communicate with friends and family and enjoy new experiences.

Want to learn more about technology that can help you as you age? Check out this series Tech for All: Adaptive Solutions for Aging with Ease